Post by: Rajot on May 31, 2025, 09:34:51 PM
A senior citizen couple successfully sued South Western Railway after being denied a refund for a train journey they couldn't undertake due to severe overcrowding. The consumer commission ruled in their favor, citing deficiency in service, and ordered a full refund along with compensation for mental agony and litigation costs.Source: Elderly couple misses train, wins refund after 3-year battle in court (https://timesofindia.indiatimes.com/india/elderly-couple-misses-train-wins-refund-after-3-year-battle-in-court/articleshow/121542257.cms)